Terms of Service

1. Acceptance of these Terms

By accessing this website, requesting a Risk Snapshot or project quote, or accessing the client portal, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you act for an organization, you confirm you are authorized to accept these Terms for it.

If you do not agree, please do not use the website, submit a request, or use the portal.

2. Who we are

PassProof is a remote-first digital agency serving businesses in Ontario, Canada, specializing in accessibility compliance under the AODA and WCAG, and in accessible Shopify and B2B website development.

You can reach us using the contact details published on this website. PassProof is a business name operated by Nikita Roskladka, a sole proprietor registered in Poland (NIP 5243068331), with a registered address at ul. Książkowa 9C/105, 03-134 Warszawa, Poland. "We/us/our" means this business; "you/your" means the person or organization using the site or portal.

3. Our services and the free tools

We help organizations identify and remove digital accessibility barriers through manual audits, remediation of existing sites, new accessible builds (including Shopify and B2B), and ongoing accessibility "care plans".

The free Risk Snapshot is an automated, high-level screening of the single page you submit, combining automated tooling (including Google PageSpeed Insights) and an AI-assisted review by a third-party AI provider (see our Privacy Policy). Automated tools reliably detect only a portion of WCAG success criteria (commonly ~30–40%); many barriers are found only through manual and assistive-technology testing. A Risk Snapshot is not a complete or conclusive audit, and the absence of flagged issues does not mean a site is compliant. We provide accessibility engineering, not legal services; nothing here is legal advice or a guarantee of compliance.

4. Accounts and the client portal

If you engage us, we may give you access to a client portal. Access is by invitation and authentication is by a one-time sign-in link sent to your email; you are responsible for keeping access to that email secure and for activity under your account. Tell us promptly if you suspect unauthorized access.

You agree to use the portal and its chat only for lawful purposes connected to your engagement, and not to upload unlawful, infringing, or malicious content. You are responsible for the content and files you upload and confirm you have the right to share them. We may suspend or terminate access for misuse, non-payment, or at the end of an engagement; on termination we handle your data as described in the Privacy Policy.

5. Estimates, pricing and taxes

Prices, ranges, packages or figures shown on the website or with a Risk Snapshot are indicative estimates only, in Canadian dollars (CAD) and exclusive of applicable taxes unless stated. They are not binding offers. A firm quote is provided only after a closer review and confirmed in a written agreement.

Where there is a separate signed agreement for a paid engagement and it conflicts with these Terms, that agreement prevails for that engagement.

6. Payments, deposits and subscriptions

Payments are processed by Stripe; by paying, you also agree to Stripe's terms. Invoices are issued in CAD and are due by the date stated on the invoice (typically within 7 days). For project work we generally require a deposit before work begins; deposits secure your start date and are credited toward your total. Unless a written agreement says otherwise, deposits are non-refundable to the extent of work performed and scheduling already committed. Late or non-payment may pause work and, for overdue amounts, may incur reasonable interest or collection costs.

The Accessibility Care Plan is a recurring subscription billed monthly in CAD until cancelled. It renews automatically each month; you may cancel at any time effective at the end of the current billing period, and cancellation stops future charges but does not refund the current period unless required by law. Refunds, where offered, are at our discretion or as required by applicable consumer-protection law.

Consumers. Paid services and the portal are intended for businesses. Where any paid or subscription service is provided to an individual consumer, applicable Ontario Consumer Protection Act, 2002 protections (including any rules on future-performance and automatic-renewal agreements) apply and are not waived by these Terms.

7. Acceptable use

When you submit a website address, you confirm you own it or are authorized to have it scanned and analyzed; you must not submit addresses you have no right to test. You agree not to misuse the website, portal or tools — including by disrupting or overloading the service, submitting unlawful or malicious content, or attacking our systems or our providers'. We may suspend or refuse access to anyone who misuses the service.

8. Intellectual property

Unless indicated otherwise, the website and its contents (text, design, graphics, logos, and the presentation of Risk Snapshot results) are owned by or licensed to PassProof and protected by law. © PassProof. All rights reserved.

We grant you a limited, personal, non-transferable right to view the site and to use a Risk Snapshot we provide for your internal evaluation. You may not copy, resell, or republish our materials commercially without written permission. Deliverables created under a paid engagement are governed by the ownership and licensing terms in the applicable written agreement; content you upload to the portal remains yours, and you grant us the limited rights needed to host it and deliver the service.

9. Third-party services and links

Our website, portal and tools rely on third-party services (hosting, database, payments, AI analysis, scanning) and may link to sites we do not control. We provide these for convenience and are not responsible for the content, products, privacy practices, or availability of third-party services or sites; your use of them is at your own risk and governed by their terms.

10. Disclaimer of warranties

The website, the Risk Snapshot, the portal and all tools are provided on an "as is" and "as available" basis, without warranties of any kind to the fullest extent permitted by law. We do not warrant that they will be uninterrupted, error-free or secure, or that any result or estimate is accurate, complete, or suitable for your needs.

Nothing here limits any warranty, right or remedy that cannot lawfully be excluded, including non-waivable consumer protections under the Ontario Consumer Protection Act, 2002.

11. Limitation of liability

To the fullest extent permitted by the laws of Ontario and Canada, PassProof and its owners, employees and contractors will not be liable for indirect, incidental, special, consequential or exemplary damages, or for loss of profits, data, business or goodwill, arising from your use of the website, portal or tools.

To the extent any liability cannot be excluded, our total aggregate liability for the free website and tools is limited to the amount you paid for them (normally nil); for paid services, liability is governed by the applicable written agreement. Nothing excludes liability that cannot lawfully be excluded, including under the Ontario Consumer Protection Act, 2002, or for fraud, gross negligence, or wilful misconduct.

12. Indemnification

You agree to indemnify PassProof and its owners, employees and contractors against claims, losses, liabilities and reasonable expenses (including legal fees) arising from your breach of these Terms, your misuse of the website, portal or tools, your uploaded content, or your submission of a website address you were not authorized to scan.

We will give you reasonable notice of any such claim and may participate in its defence; you will not settle a claim imposing obligations on us without our prior written consent.

13. Governing law, changes, and contact

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. Subject to any non-waivable rights, you agree the courts of Ontario have jurisdiction over any dispute arising from these Terms or your use of the website or portal.

We may update these Terms; the current version is shown by the "Last updated" date, and changes take effect when posted. Continued use after a change means you accept the updated Terms. Questions? Contact us using the details on this website.